Retrouvez encore plus d'informations sur le CRM (cours, exposés, mémoires...) sur digiSchool commerceCustomers are the pivotal aspects of any business and none could actually stand or thrive without any customer. company can manage efficiently if the number of customers is small but managing large number of customers manually can become very complicated affair. The solution to these problems can be achieved through CRM software. It basically helps in understanding the exact needs and requirements of customers or clients so that they can be efficiently catered.
Plan :Introduction I. What’s CRM ? 1. Definition of CRM. 2. The purpose of CRM. 3. Benefits of CRM. II. Implementing CRM 1. Methodologie. 2. phases. III. Open-ERP-CRM 1. CRM modules. 2. How CRM software improved my business? Conclusion