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Business communication
miwa-b - Mise à jour : 17/12/2011
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1.1 Mo
Niveau : Bac+3
Extrait / Introduction
Extrait / Introduction :
Communication is neither transmission of message nor message itself. It is the mutual exchange of understanding. Communication is essence of management. The basic functions of management cannot be performed well without effective communication. Business communication involves constant flow of information. Feedback is integral part of it. Organizations these days are very large. There are various levels of hierarchy in an organization. Greater the number of levels, the more difficult is the job of managing the organization. Communication here plays a very important role in process of directing and controlling people. There should be effective communication between superiors and subordinated in an organization, between organization and society at large(for example between management and trade unions). It is essential for success and growth of an organization.Plan
Plan :
Introduction I- What is business communication? II- Types of business communication III- Barriers to business communication VI- Keys to a sucessful business communication conclusion
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