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Crm: custumer relationship management 117951
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Crm: custumer relationship management
pinklady - Mise à jour : 17/03/2011
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Niveau : Bac+5
Extrait / Introduction
Extrait / Introduction :
Customers are the pivotal aspects of any business and none could actually stand or thrive without any customer. company can manage efficiently if the number of customers is small but managing large number of customers manually can become very complicated affair. The solution to these problems can be achieved through CRM software. It basically helps in understanding the exact needs and requirements of customers or clients so that they can be efficiently catered.Plan
Plan :
Introduction I. What’s CRM ? 1. Definition of CRM. 2. The purpose of CRM. 3. Benefits of CRM. II. Implementing CRM 1. Methodologie. 2. phases. III. Open-ERP-CRM 1. CRM modules. 2. How CRM software improved my business? Conclusion
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Le document Crm: custumer relationship management appartient à la rubrique Programmation qui elle même appartient à la thématique Informatique.
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